VOW HAVEN

Privacy policy

Effective September 23, 2026. Vowhaven is operated by Amanda Polentz. Contact vowhavenapp@yahoo.com with privacy questions.

Information you provide

We use your account identifier, email address and sign-in information to provide secure access. Studios and invited clients may add names, phone numbers, social handles, wedding dates and venues, tasks, timelines, shot lists, notes, messages, photos, documents, payment instructions and external gallery or film links. Optional profile information is your choice.

How information is used and shared

We use this information to operate your wedding workspace, deliver sign-in emails and reminders, support offline access, and help studios coordinate with clients and assigned associates. Your information is accessible to the people authorized for your wedding and their roles. An optional studio welcome photo is public. External gallery, video and payment links open services with their own privacy policies. Vowhaven does not host your final galleries or films or process payments through those links.

Supabase provides authentication, Resend delivers email, and Sites hosting and its Cloudflare infrastructure provide application hosting, database and file storage. Apple processes Sign in with Apple when you use it. These providers process information needed to deliver and secure these services. Technical request and error information may be processed to operate, troubleshoot and protect the service.

Vowhaven does not sell your personal information or use it for targeted advertising.

Studio subscriptions

If you purchase a studio subscription, Apple processes payment. We receive purchase identifiers, a Vowhaven account token and subscription status to verify access, renewals, expiration and refunds. We do not receive your card number. Purchase status is linked to your studio account and is used only to provide app functionality. Deleting your Vowhaven account removes our account-linked subscription records but does not cancel your Apple subscription; manage it in your Apple Account settings.

Information on your device

We save your session to keep you signed in. Offline wedding guides and pending checklist changes may be stored on your device. Sign out on shared devices. Timeline text extraction uses tools running on your device.

Retention and account deletion

Completed wedding portals remain available to clients and associates for six months after delivery. Expiration of access does not itself erase studio records. A recoverable wedding deletion is different from permanent account deletion.

You can request permanent account deletion using Delete account in the signed-in account menu. You may need to sign in again to confirm. A successful deletion removes your sign-in account, personal profile, messages, attributable uploads and client contributions. Deleting a studio account also removes its wedding workspaces and files. A studio may retain its own records and uploads when an invited client deletes their account. Copies independently downloaded by other participants or held by external gallery providers are outside Vowhaven’s control. If deletion cannot finish, the app tells you and lets you retry.

For help accessing, correcting or deleting information, contact vowhavenapp@yahoo.com. Do not send passwords or sign-in codes.

Children and changes

Vowhaven is intended for wedding professionals and their clients, not children under 13. Contact us if you believe a child has provided personal information. We may update this policy as the service changes; the effective date above identifies the current version.